![]() ![]() Once the Service Control Manager is open, right-click on the Cerberus FTP Server service and select Stop. You can access the Service Control Manager by searching for ' Services' in the Windows search box and then selecting ' Services'. You will see "Cerberus FTP Server" listed in the services list. Open up the Service Control Manager and stop the Cerberus FTP Server Service.The solution is to temporarily shut down the Cerberus Windows Service, start Cerberus in application mode, and then set a remote access (admin) password so that the GUI and Windows Service can communicate. If a remote access password (the 'Primary Administrator Account' in Server Manager > 'Remote' ) had never been set, or the UI password has been lost, then the UI may not be able to connect to the underlying Windows Service. ![]() If the problem persists after restarting, continue with the instructions below.
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